Welcome to NUJOOM AL TASMIM GENTS GAR. TAILORING L.L.C.SP. We are committed to the highest standards of data protection and transparency. This policy outlines how we collect, use, and safeguard your personal information in accordance with UAE and international data protection regulations.
1. Data Controller & Contact Information
The data controller responsible for your personal information is NUJOOM AL TASMIM GENTS GAR. TAILORING L.L.C.SP, registered in Dubai, UAE.
For any inquiries regarding your data, please contact our Data Protection Office at:
- Email: head@craftyouruniform.com
- Website: https://craftyouruniform.com
2. Information We Collect
To provide our bespoke tailoring and luxury garment services, we collect the following:
- Personal Identity: Name and contact details.
- Contact Data: Phone numbers and physical addresses (required for order processing and doorstep deliveries).
- Technical Data: IP addresses, browser types, and usage patterns collected via cookies and tracking technologies.
- Measurements & Preferences: Custom garment measurements and style preferences essential for our tailoring services.
3. Tracking & Analytics
To optimize your experience and our service quality, we utilize advanced analytics:
- Google Analytics: To understand site traffic and user behavior.
- Facebook Pixel: To measure the effectiveness of our advertising and provide relevant content to our audience.
- Cookies: Small data files stored on your device to remember preferences (e.g., login status, language) and enhance site performance.
4. Purpose of Data Processing
We process your information based on the following legal grounds:
- Contractual Necessity: To process orders, manage deliveries, and provide tailoring services.
- Legitimate Interests: To improve our website, prevent fraud, and conduct marketing analysis via Google and Facebook.
- Legal Compliance: To meet UAE tax, accounting, and regulatory requirements.
5. Data Sharing & Third Parties
We do not sell your data. We only share information with trusted partners necessary for our operations:
- Logistics Partners: For the physical delivery of your garments to your provided address.
- Payment Processors: To securely handle financial transactions.
- Service Providers: Such as Google and Meta (Facebook) for analytics and marketing optimization.
6. International Data Transfers
As a global-standard business, your data may be processed on secure servers located outside the UAE (such as Google Cloud or AWS). We ensure all international transfers comply with standard contractual clauses to maintain a high level of security.
7. Data Retention
- Order Records: Retained as required by UAE commercial law.
- Comments: Retained indefinitely to facilitate automated approval of follow-up interactions.
- Accounts: Personal data is stored as long as your account remains active. You may request deletion at any time.
8. Your Rights
Under the UAE Data Protection Law, you have the following rights:
- Access: Request a copy of the personal data we hold.
- Correction: Request the update of inaccurate information.
- Erasure: Request the deletion of your data (subject to legal retention requirements).
- Restriction: Object to the processing of your data for marketing purposes.
To exercise these rights, please email head@craftyouruniform.com.
9. Security
We implement industry-standard encryption and security protocols to protect your data from unauthorized access, alteration, or disclosure